Hopefully you’ll find an answer to your question below. If not, please contact Colin Ennis on 020 3953 2627 or email firstname.lastname@example.org
Q. How can I view the questions before entering?
A. If you register your details on the site an account will be created for you; you will then be able to view the questions for entry. There is only one page of questions so you do not need to proceed through multiple pages. There is no obligation to enter after registering.
Q. How do I log back in to work on my un-submitted entry?
A. Please log in. Once you enter your e-mail address and password, you will be taken through to your dashboard.
Q. I have tried to log back in through my awards and it is not recognising me
A. It may be that you have registered but not saved an actual category. Please log in through the enter now button, put in your email address and press proceed. Enter your password and it will then take you through to your filled in registration page. Press proceed and select a category. Ensure you save every 30 minutes when filling in your entry.
Q. I have tried to log back in and my entry has disappeared
A. When saving your entry to return later please ensure that you click "Save". If you have not clicked save you will need to log on through the "Enter Now" button.
Q. I have tried to submit my entry but the "Proceed" button will not work
A. Your entry may have timed out. We would recommend that you save every 30 minutes while going through the entry process. Alternatively write out your answers in a word document and then copy and paste your answers in to the correct question space. If you are leaving the page for any length of time please ensure that you click "Save".
Q. How do I enter more than one category?
A. Log in to your account on the website through the "Enter Now" page. This will take you through to the next page with any saved entries on. Click "Create new entry", this will then give you the full list of categories that you can click on and enter.
Q. I am still having trouble entering
A. Please contact Colin Ennis on 020 3953 2627 or email email@example.com